Staying connected with the healthcare team is crucial for many of our clients, especially when it comes to post-operative care or future inquiries. Here’s how we facilitate that continuity of connection for you:
Contact Information: At the end of your medical journey, we will provide you with detailed contact information for the healthcare facility and the team that attended to you. This will include phone numbers, email addresses, and, if available, direct extensions.
Facilitated Communication: If you experience any challenges reaching out to the healthcare team directly, our company is here to assist. Simply contact our customer service, and we will facilitate the communication on your behalf.
Email Updates: With your consent, we can set you up to receive periodic updates, newsletters, or medical bulletins from the healthcare facility, ensuring you remain informed about any advancements or updates in the field of neurosurgery.
Annual Check-in: We offer an annual check-in service where our team will reach out to see how you’re doing and if you require any further support or consultations. This ensures a long-term relationship and care.
Telehealth Arrangements: Should you need a consultation but are unable to travel, we can help set up telehealth appointments with the respective medical professionals or the healthcare team you previously interacted with.
Client Portal: Even though we don’t maintain a patient portal for medical records, our client portal provides a means for you to submit inquiries, request follow-ups, and get general assistance related to your previous medical journey.
We are dedicated to ensuring that even after your medical trip concludes, you remain well-connected and supported for all your healthcare needs.
