Case coordination and professional inquiries
Contact Healwise
Choose the route that matches your role and the type of support you need. Patient-specific medical information should be submitted through the secure case review form.
Choose the right contact route
Patient-specific information should be shared through the secure case review form. Physicians and institutional partners can use the dedicated routes below so the inquiry reaches the appropriate coordination pathway.
Request a Case Review
For patients and families with a complex neurological or neurosurgical case.
Refer a Patient
For physicians preparing or referring a patient for specialist review or treatment pathway coordination.
Institutional Inquiry
For insurers, embassies, assistance companies, employers, and referring organizations.
General Question
For non-case-specific questions about Healwise, collaboration, or the coordination process.
What to expect after contacting Healwise
Initial administrative response
Normally within two business days. Clinical review and appointment timing depend on documentation, urgency, and specialist availability.
Clear routing and document guidance
We identify the appropriate administrative pathway and clarify what information or documents are needed for meaningful specialist review.
Not an emergency channel
This website and its forms are not monitored for emergencies. Urgent symptoms require immediate local emergency assessment.
Send a General Question
Use this form for non-case-specific questions. Do not include detailed medical records or sensitive patient information here. Patient-specific cases should be submitted through the secure case review form.
You can also email info@healwise.net.
