International Patient Referral
and Specialist Coordination
Identify an appropriate international specialist or centre, prepare a review-ready case file, and coordinate the pathway with structured updates and return handover.
Healwise provides non-clinical case preparation and coordination. Clinical assessment, acceptance and treatment decisions remain with licensed healthcare providers.
Support your patient’s next clinical step.
for neurosurgeons, neurologists, oncologists and referring physicians
Healwise supports referring physicians with structured coordination for complex international neurological and neurosurgical cases. We help clarify the clinical question, organize medical records and imaging, identify a relevant international specialist or provider pathway, coordinate the enquiry, and support continuity back to the referring team.
Do you have a patient who may need specialist review, advanced treatment assessment, or a clearer pathway abroad?
Healwise can prepare the referral and coordinate the next appropriate step.
We help address three common barriers: uncertainty about which international specialist or centre fits the clinical question, incomplete or fragmented case documentation, and limited feedback after an external referral. Healwise manages the non-clinical coordination while keeping the referring physician involved, subject to patient consent.
Cases Healwise Can Help Prepare
Movement Disorders and Functional Neurosurgery
Epilepsy and Epilepsy Surgery
Brain Tumors, Skull Base Conditions and Neuro-oncology
Brain AVMs and Cerebrovascular Cases
Complex Adult Spine and Revision Cases
Chronic Pain and Neuromodulation
Selected Pediatric and Rare Neurosurgical Cases
Other complex neurological and neurosurgical cases considered individually
How Healwise supports referring physicians
Testimonials
The Story of Bertalan
In this video, the Visy family shares their experience navigating care for a complex pediatric brain tumor case through a partner hospital. Individual outcomes vary, and every case requires specialist assessment.
Case Coordination Process
Structured and transparent
Submit a secure referral and clinical question
Share the medical summary, relevant reports, imaging availability, treatment history, urgency and the specific question for the receiving specialist. Patient-specific information should be submitted through the secure form.
Prepare the file and coordinate the specialist enquiry
We check documentation, identify missing information, help select a relevant specialist or centre, and coordinate the review or pathway request. Provider acceptance and timing depend on clinical fit, documentation and availability.
Receive updates, outcome and return handover
We provide status updates at key steps and, subject to consent and provider documentation, help communicate the review outcome, next steps, discharge information and follow-up plan back to the referring physician.
Frequently Asked Questions
How does Healwise identify a relevant specialist or centre?
We consider the clinical question, specialty and sub-specialty required, relevant technology or treatment capability, available documentation, provider admission criteria, geography and practical feasibility. Healwise coordinates the enquiry; the receiving licensed provider independently determines whether the case is suitable for review, consultation or treatment.
What information should a physician referral include?
Please provide a concise medical summary, the specific clinical question, diagnosis and timeline, relevant reports, treatment and medication history, current functional or neurological status, imaging availability in DICOM format, pathology where relevant, urgency, patient contact details and confirmation that the patient has agreed to the referral and information transfer.
Does submitting a case guarantee specialist review or acceptance?
No. Submission starts an administrative and documentation review. Specialist review, candidacy assessment, consultation, admission and treatment are subject to provider criteria, clinical fit, complete documentation, urgency, capacity and availability. Clinical assessment, diagnosis and treatment recommendations are made by licensed healthcare professionals, not by Healwise.
What countries and regions does Healwise serve?
Healwise coordinates international neurological and neurosurgical cases through European provider networks and selected international specialists and institutions. Feasibility depends on the condition, documentation, required expertise, patient location, funding, travel considerations and provider availability.
What feedback will the referring physician receive?
Subject to patient consent and the information released by the receiving provider, Healwise provides acknowledgement, requests for missing documentation, status updates at key coordination steps, the provider’s response or proposed next step where available, and relevant discharge or follow-up information for return handover.
How is continuity of care supported?
We keep the referring physician involved where appropriate, help collect provider correspondence, discharge information and follow-up instructions, and support a structured handover back to the local clinical team. The referring physician retains responsibility for local care within their professional scope.
Are referring physicians paid for patient referrals?
No. Healwise does not pay referring physicians for patient referrals. Patients receive clear information about consultation, diagnostic, treatment, travel, interpretation and coordination-related costs before decisions are made. Referring physicians are not financially liable for the patient’s care.
How can I submit a case or ask a pre-referral question?
Use the secure case review form for patient-specific information and records. For non-identifiable pre-submission questions about documentation, consent, coordination scope or professional collaboration, email support@healwise.net. Please do not send identifiable patient information or medical records by ordinary email.
Refer a Patient or Discuss Case Coordination
Use the secure case form for patient-specific information and medical records. For non-identifiable questions about documentation, consent, specialist or centre coordination, or professional collaboration, contact our case support team.
Initial response
Normally within two business days.
This is an administrative response. Clinical review and appointment timing depend on documentation, urgency, and specialist availability.
Submit a secure referral
Share the available medical summary, reports, imaging information, treatment history, urgency, and the key clinical question.
Discuss a referral
For non-identifiable pre-submission questions, secure submission guidance, or professional collaboration:
Please do not send identifiable patient information or medical records by ordinary email.
