Navigating medical treatments in a foreign language can be daunting, but we are committed to ensuring clear and effective communication for all our patients. As part of our commitment, we offer specialized translation and interpretation services. Here’s what you can expect:
1. Dedicated Interpretation Services:
With our premium service bundle, patients enjoy the added benefit of dedicated interpreters available to assist during medical consultations, procedures, and related appointments. For standard package customers, this service is also available at an additional cost, ensuring clear communication between patients and their medical teams.
2. Document Translation:
Medical documents, test results, and treatment plans can often be complex. Our premium clients can have these documents translated into their preferred language, ensuring clarity and complete understanding of their medical journey. This service is also available for standard package customers at an additional cost.
3. On-call Assistance*:
Language barriers can arise at unexpected moments, be it at the accommodation, during local travel, or even at a restaurant. With our premium service, an interpreter is just a call away to assist in such situations.
4. Cultural Sensitivity:
Beyond mere language translation, our interpreters are trained in cultural sensitivity, ensuring that the nuances and subtleties of different cultures are respected and understood, fostering a comfortable environment.
5. Pre-arrival Coordination:
For all customers, before your arrival, our team can coordinate with you to understand your specific language needs, ensuring that the right interpreter is available to assist you from the moment you set foot in the destination.
Clear communication is pivotal to a successful medical journey, especially in a foreign land. We prioritize eliminating any language barriers, providing our international patients with a seamless, transparent, and comforting experience throughout their stay.
*only available as part of our Premium Service package.
