Ensuring a smooth and efficient post-surgery follow-up for our international patients is paramount to our service. Here’s how we manage it:
Liaising with Hospitals: While we don’t employ neurosurgeons, we work closely with world-renowned neurosurgical hospitals and clinics. After the surgery, we liaise with these institutions to gather post-operative care instructions and updates specific to the patient’s procedure.
Virtual Consultations: We facilitate virtual consultations between patients and their operating neurosurgeons or post-operative care teams. This ensures that any questions or concerns about recovery can be addressed promptly, even when the patient is back in their home country.
Partnerships with Local Healthcare Providers: We have a network of healthcare professionals in various countries. If necessary, we can connect our clients with these professionals to ensure they receive appropriate local care informed by their recent surgery.
Documentation Assistance: We assist patients in obtaining all relevant surgical notes, post-operative care instructions, and medication guidelines. This ensures they have a clear roadmap for recovery. As part of our premium offering, we also aid in getting these documents translated.
24/7 Customer Support: Our company offers around-the-clock customer support. Whether patients have questions about their recovery or need assistance with any other aspect of their international healthcare experience, our team is always available to help.
Follow-up Scheduling Assistance: While we don’t directly schedule medical appointments, we assist our clients in arranging any recommended follow-up visits with their surgical facility or any local specialist as needed.
Email Communications: All essential information, including the detailed itinerary and relevant medical documentation, will be sent directly to our clients via email. Additionally, our communication channels, including email, social media, and phone service, remain open for any post-operative queries or concerns, ensuring our support team is always within easy reach to assist you throughout your medical journey.
Remember, our role is to be your advocate and facilitator in your medical journey abroad, ensuring you have a seamless experience from start to finish, including post-operative care.
