For our international patients, we strive to make the billing process as streamlined and hassle-free as possible. Here’s how we handle it:
1. Preliminary Estimate:
Once the treatment plan is determined, we provide an initial cost estimate. This gives patients a general idea of the expected expenses, helping them plan accordingly.
2. Detailed Billing:
A detailed bill will be provided, outlining every charge associated with the treatment, including any ancillary services if opted for.
The bill will be presented in a clear and understandable format, with all charges itemized.
3. Currency & Conversion:
Bills can be provided in both the local currency and the patient’s home currency for better clarity.
We use up-to-date exchange rates and can provide guidance on any currency conversion fees, if applicable.
4. Payment:
As previously mentioned, payment is usually due before the treatment begins. However, should there be any additional costs due to unforeseen medical needs or changes in the treatment plan, these will be communicated promptly.
5. Support & Queries:
Our dedicated financial team is always available to address any questions or concerns regarding the billing process. They can provide explanations for any item on the bill and assist with any insurance-related queries.
Our commitment is to ensure transparency and simplicity throughout the billing process, recognizing that understanding financial aspects is crucial for our international patients.
