Navigating the legal landscape of healthcare can be complex, especially for international patients. To make this clearer, here’s an outline of the general rights and responsibilities of our international patients:
Rights of International Patients:
Informed Consent: Every patient has the right to be informed about the benefits, risks, and alternatives of a procedure or treatment. Patients should never feel pressured and have the right to ask questions or seek second opinions.
Privacy & Confidentiality: Patients have the right to privacy regarding their medical condition and treatment. All personal and medical information will be kept confidential and will only be shared with professionals directly involved in the patient’s care, unless given explicit permission otherwise.
Quality Care: International patients are entitled to the same high standards of care as local patients, including access to qualified medical professionals and appropriate healthcare facilities.
Access to Records: Patients have the right to access their medical records, obtain copies, and request corrections if necessary.
Redress & Grievance: In the unlikely event of any disputes or dissatisfaction, international patients have the right to lodge complaints and seek redress. Our patient support team is always available and is committed to ensuring the rights of our patients are upheld. If a patient feels their rights have been violated at a healthcare provider, they are encouraged to reach out to our support team for guidance and resolution.
Responsibilities of International Patients:
Provide Accurate Information: For appropriate care, it’s essential that patients provide accurate and complete information about their medical history, current medications, allergies, and any other pertinent details.
Understand Treatment: While the healthcare team will provide all necessary information, it’s the responsibility of patients to understand their treatment plan. If there’s any confusion, they should seek clarity.
Compliance: Adhering to the recommended treatment plan, including taking prescribed medications and following post-operative care guidelines, is crucial for recovery.
Financial Responsibility: Patients are responsible for ensuring that their financial obligations are met promptly, including understanding the billing process, ensuring timely payments, and coordinating with insurance providers if applicable.
Respect & Consideration: While patients have rights, they also have the responsibility to treat healthcare providers and staff with respect and consideration.
Know Local Laws: It’s essential for international patients to be aware of and respect the local laws and customs of the country they’re receiving treatment in.
It’s worth noting that while this is a general overview, specific rights and responsibilities can vary based on the country and healthcare facility. We always recommend that patients familiarize themselves with the local legal and medical landscape and seek guidance from our team or local authorities if needed.
