Yes. The safety and security of our international patients is of paramount importance to us. We understand the concerns patients might have when traveling to a new country, and we are committed to ensuring their well-being throughout their stay. Here’s how we assist:
Safety Briefings*: Prior to travel, we offer safety briefings, either in person or virtually. These briefings highlight safety measures, areas to avoid, and general precautions to observe.
Safety Guidebooks: Our comprehensive guidebooks tailored for each destination provide insights into local safety norms, emergency contact numbers, and advice on handling various situations.
Trusted Transportation*: We arrange safe and reliable transportation for our patients, from airport pick-ups to daily commutes for medical treatments. Our drivers are trained, vetted, and familiar with the needs of international travelers.
24/7 Patient Support: Our patient support service is available 24/7 to address any safety concerns or emergencies. We are just a call away for assistance.
Accommodations: We recommend accommodations that are known for their safety standards and have been reviewed favorably by previous patients and travelers.
Local Emergency Contacts: Patients are provided with a list of essential emergency contact numbers, including local police, fire brigade, embassy/consulate details, and the nearest medical facilities.
Regular Check-ins: Our team will regularly check in on patients to ensure their well-being, addressing any concerns promptly.
Personalized Safety Tips: Based on the specific needs and circumstances of each patient, our team provides personalized safety advice, such as ensuring medical devices or equipment are securely stored or advising on local norms that may pertain to them.
Collaboration with Local Authorities: We maintain a collaborative relationship with local authorities and security agencies to stay updated on any security alerts or updates relevant to our patients.
Your safety is our top priority. While most of our destination cities are welcoming and safe for international visitors, being informed and cautious is always beneficial. If you have any specific safety concerns or questions, please don’t hesitate to contact our patient support service.
*only available as part of our Premium Service package.
